Introduction to Our Terms and Conditions

By accessing or using Winmy’s services, you agree to comply with these Terms and Conditions. It’s important that you read through them carefully, as they govern how you interact with our platform. If you don’t agree with any part of these terms, we kindly ask that you do not use our services.

These terms apply to all users in Malaysia, and they cover everything from how you register an account with us to how we handle payments, data protection, and user conduct. In addition, these terms are updated regularly to ensure they comply with the latest laws, which is why we encourage you to check back periodically for any updates.

Registration and Account Creation

To use Winmy’s services, you must first register an account. You’ll need to provide some basic personal information, such as your name, email address, and phone number. This helps us create a secure and personalized experience for you.

Here’s what you need to know about registration:

• Eligibility: You must be at least 18 years old to create an account with Winmy. We are committed to responsible gaming and only allow adults to participate in our services.

• Account Details: You are responsible for maintaining the confidentiality of your account details, including your username and password. If you suspect any unauthorized activity in your account, please contact us immediately.

• Accurate Information: When registering, you agree to provide accurate and up-to-date information. This helps us offer better services and ensures that your account operates smoothly.

By registering, you’re agreeing to be bound by these Terms and Conditions. If you don’t want to agree to these terms, you should not continue with the registration process.

Using Winmy’s Services

Once you’ve registered, you can start using Winmy’s services. Whether you’re here to play online casino games, engage in sports betting, or access any of our other services, you’ll find everything you need in a straightforward and easy-to-navigate platform.

Here’s how you can use Winmy’s services:

• Accessing Services: You can log in to your account at any time to access the full range of services we offer. We strive to make everything simple and user-friendly, but if you need help, we have customer support available 24/7.

• Content and Features: You may be provided with content, games, or promotions that are exclusively available to registered users. We update our features regularly, so check back often to see new offerings.

• Restrictions: While we want you to enjoy everything Winmy has to offer, there are certain limitations. You must follow our guidelines and avoid any activity that could disrupt the platform or violate other users’ rights.

Please remember that you must not use our services for any illegal activities. You agree to comply with all local laws in Malaysia, especially when it comes to gambling and data protection.

Payments and Transactions

Winmy provides several ways to deposit and withdraw funds securely. When using our services, you’ll need to be aware of the following:

• Deposits: You can deposit money into your Winmy account using various payment methods such as credit/debit cards, e-wallets, and other local options. Be sure to check which payment methods are available to you in Malaysia.

• Withdrawals: When you win or wish to take money out of your account, you can request a withdrawal. Please note that we may ask for verification documents to process your request for security purposes.

• Fees: In some cases, fees may apply to deposits or withdrawals. These will be clearly outlined during the transaction process. We always try to keep fees low and transparent.

Your payments will be processed securely, and we adhere to industry-standard encryption practices to keep your financial information safe. Please ensure you provide accurate details when making transactions to avoid delays.

Bonuses and Promotions

Winmy is excited to offer you various promotions and bonuses to make your experience even more enjoyable. These can include welcome bonuses, free spins, cashback, and more. However, all bonuses come with certain terms that you should understand:

• Eligibility: Bonuses are available to eligible users who meet the requirements. This may include creating an account, making a deposit, or meeting a specific set of criteria.

• Wagering Requirements: Some bonuses come with wagering requirements, which means you need to bet a certain amount before you can withdraw any winnings. Make sure you’re aware of these terms to avoid any confusion.

• Expiration Dates: Bonuses may expire after a certain period, so be sure to use them within the time frame specified in the terms of the promotion.

Promotions and bonuses can be a great way to increase your chances of winning, but it’s important to read and understand the terms associated with each offer.

User Conduct

At Winmy, we expect all users to engage with our platform in a respectful and responsible manner. Here are a few things to keep in mind:

• Fair Play: Always play fairly and avoid using any methods or software that could give you an unfair advantage over others.

• Harassment: Harassment of any kind, including verbal abuse, offensive language, or disruptive behavior, is strictly prohibited. Winmy strives to create a positive and welcoming environment for all users.

• Account Sharing: You are not allowed to share your account details with anyone else. Your account is personal, and you are responsible for all activities that happen under your account.

If we discover any breach of these rules, we reserve the right to suspend or terminate your account.

Data Protection and Privacy

Your privacy is extremely important to us. We’ve outlined in our Privacy Policy how we handle your personal data. Winmy takes every step to ensure that your information is secure, and we only use your data in accordance with the law.

• Security Measures: We use the latest encryption and security protocols to protect your information. You can trust that your data is safe with us.

• Third Parties: We never share your personal information with third parties unless necessary for the operation of our services or required by law.

• Data Retention: We retain your data for as long as your account is active. If you wish to close your account, we will delete your personal information, except where we are required to keep it by law.

By using Winmy’s services, you agree to allow us to handle your data as described in our Privacy Policy.

Dispute Resolution

In the event of a dispute or disagreement, we encourage you to contact our customer support team first. We are dedicated to resolving any issues quickly and fairly. If needed, we will work with you to reach a satisfactory resolution.

• Customer Support: Our customer support is available 24/7 to assist you with any issues or questions you might have. Reach out via email, phone, or live chat for assistance.

• Legal Disputes: If a legal dispute arises, it will be handled according to Malaysian law. We encourage you to resolve any concerns directly with us before escalating the matter to legal channels.

Changes to the Terms and Conditions

We reserve the right to update these Terms and Conditions as needed. As the year 2025 approaches, we’ll make sure our terms reflect the latest changes in the law and any new features on our platform. When changes occur, we’ll notify you either by email or by posting the updated terms on this page.

Please check back regularly to stay informed.

Termination of Account

If at any point, you no longer wish to use Winmy’s services, you can choose to close your account. Simply contact customer support, and we’ll assist you in the process. Please note that any outstanding transactions or bonuses will be handled according to our terms.

Thank you for reading through Winmy Terms and Conditions. We want to ensure that you have a safe and enjoyable experience while using our platform. If you have any questions or concerns about these terms, don’t hesitate to reach out to our team.

As we approach 2025, we look forward to continuing to serve you with the best online experience possible. Whether you’re playing games, placing bets, or enjoying our promotions, Winmy is here to make your experience seamless and secure.

Thank you for being part of the Winmy community!